We’re proud of the service we offer, and we believe that the best advert for what we do is the genuine feedback from our clients.
So we’ll be putting  your thoughts here during the course of the summer and winter and if you’re a client who wants to add to the feedback, please click here and let us know your thoughts.
We look forward to hearing from you.

“Hi Asher, we want to wholeheartedly thank you for the exquisite stay we had with you at White Pearl. We were amazed by the incredible team you have put together, by the atmosphere, and of course the chalet itself. A sincere congratulations to you for managing a company that treasures and cares for its clients in this way. A true gem. We look forward to another opportunity to meet you and the team.”
Ania, Switzerland March 2019

“Amazing food, perfect service, quality of meals was seriously world class as were the chalet team, an excellent holiday in Aria Penthouse”
Foster Family, USA, February 2019

“From the time we booked to the moment we checked out, we were thrilled with our accommodation and stay in beautiful Zermatt. Thank you for the trip of a lifetime, Zermatt is simply magical!”
Wright Family, USA, December 2018

“Brilliant holiday, very pleasant and extremely efficient chalet staff, excellent food!”
Attwood family, United Kingdom, April 2016

“Our stay was perfect, we cannot really think of anything we would change”
Drake Family, USA, March 2016

“5/5, I am in the business of Alpine Holidays for 20 years and I do not know of anything better!”
Valvoda family, Czech Republic, February 2016

“perfect vacation!”
Miller Family, USA, February 2016

“Thanks again for the bets holiday ever! We have made so many memories which we will cherish forever!”
Black Family, Scotland, February 2016

“Everyone was lovely and very helpful. Always remembered the little details, brilliant service! Thanks for the best holiday ever!”
Madden Family, United Kingdom, January 2016

“Excellent service in a wonderful resort, from initial pick-up to departure everything was superb!”
Davies, Australia, January 2016

“Loved it!”
Beck, United Kingdom, January 2016

“A fantastic two weeks that will long be remembered, a huge thank you to the staff”
Anonymous, United Kingdom, January 2016

“Everything was top class and professional whilst being personal and friendly”
Hall, United Kingdom, January 2016

“State of the Art, the best week of our year and a memorable week for ever”
Abrahamsson, Sweden, January 2016

“It has been a wonderful experience and a fabulous holiday”
Makin, United Kingdom, January 2016

“Great food, great service and a great chalet, a splendid holiday”

“Excellent, Great chalet, good location, excellent service!”
Thiele, Australia, December 2015

“Excellent; Greal location, well finished unit, Conceirge Eilidh was amazing both with pre-trip planning and during our stay! Once again a excellent experience, Thank you”
Moher, Canada, December 2015

Fabiani, Brazil, January 2015

“Excellent catering, excellent team, could not rate our holiday more highly, it exceeded all our expectations”
Segalls, Brazil, January 2015

“10/10 we would repeat it many times over. Perfect cuisine, perfect service, perfect in all aspects, everything on the highest level”
Monakov, Moscow, January 2015

“First class facilities and first class walking trails. There is so much to do even if you don’t ski”
Clarke, Australia, January 2015

“I couldn’t have asked for anything better”
Smeele, London, April 2014

“Absolutely perfect! we are already thinking about next year. What a wonderful team”
Williams, London, March 2014

“Absolutely brilliant!!We woudl highly recommend Zermatt Ski Chalets. It has been our best ski experience”
Walters, St Albans, February 2014

“Excellent chalet, perfect facilities and location, impossible to fault the Zermatt Ski Chalets team and service”
Hardinge, London, February 2014

“Excellent from start to finish, the whole family loved every minute and we will definitely be back again soon!”
McGill, Bristol, February 2014

“Probably one of the best ski holidays we have ever been on. A wonderful product, just what we wanted and as it appeared on the website”
Mulcahy, Australia, January 2014

“10/10 – Service totally exceeded all expectations and made our enjoyment and familiarity with Zermatt so much greater. Professional, interested and caring team. As to Eilidh our concierge we could not imagine anyone could do such a great job!”
Simon, Australia, January 2014

“An outstanding holiday thanks to the Zermatt Ski Chalets Team!”
Grevilles, Brisbane, January 2014

“Excellent we will definitely be back, comfortable, elegant, convenient location”
MacKenzie, Basel, July 2012

“Our very best European ski holiday – exclusive and professionally run!”
Fransden, South Africa, April 2012

“Super! Everything was fantastic. Georgie and Jen could not do enough wonderful things for us. We would give this experience a 10!”
Hanwacker, New York, March 2012

“We did not want to leave!! We all want to return. It was wonderful!”
Northrop, New York City, February 2012

“10/10! Nothing to add! A fabulous experience!”
Pantelis, London, February 2012

“10 out of 10! We have always stayed in hotels but after our experience this week we would definitely book a chalet in the future!”
Marisa, London, February 2012

“Thank you for providing such a setting for our family ski trip. We wanted an epic Alpine Christmas and Zermatt certainly delivered. Thank you for all your help!”
Rachel, London, December 2012

“Very beautiful, very comfortable, very safe”
Lena, Sweden, December 2012

“Excellent, great experience, the team were very helpful, warm and did all they could to make our holiday and outstanding experience”
Liston Family, Australia, December 2012

“This is our second visit as an entire family – cannot be beaten”
Cooper Family, Devon, December 2012

“Amy and Jen could not have been more helpful and accomodating. In point of fact their support is better than most 5 star hotels.”
Chris, London, February 2011

“Everything was just soooooperb and perfect!”
Shalini, Mumbai, January 2011

“One of our best vacations ever.”
Heather, Portland USA, January 2011

“Excellent – the best vacation experience ever!”
Beverly, Oregon USA, January 2011

“You are the best.”
Nurghozhayev, Kazakhstan, January 2011

“10/10, Service was amazing!”
Nathan, London, December 2010

“Excellent, Zermatt Ski Chalets was one of my best holidays, we had a wonderful time! Great place and a great team.”
Patil, Lebanon, December 2010

“Stayed in Chalet Grace in March 2009. Have used a number of luxury ski operators in the past and these guys are by far the best we’ve experienced. Chalet Grace was superb and the staff were the most courteous and experienced I’ve come across. As we plan to go to a new resort each year and this season we are planning to try out Courcheval or St Anton we will have to go with a different operator and therefore are preparing ourselves for a drop in quality and service this season coming. For Zermatt, don’t bother looking elsewhere for a chalet operator and we look forward to your continued success so that when you expand we can use you guys in every resort we go to.”
Nick, Bermuda, April 2009